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Business Analyst (Budapest)

Business Analyst (Budapest) állás Budapest, Közép-Magyarországi Régió Magyarország
itsh

Business Analyst (Budapest)

Job ID:
48235_EN_2
Company:
IT Services Hungary
Location:
Magyarország
Career level:
Középfokú végzettség
Type of contract:
Teljes munkaidő - Határozatlan idejű
Application deadline:
2017-02-28
Language skills needed:
English

Task

  • Support for business processes (order to cash, usage to cash, reporting platforms, portfolio management)

  • Ensuring transparency of delivery items, appointments, budget, requirements and resources

  • Communication with the various stakeholders on professional level, mediate between the client and developer teams (firm but very diplomatic approach)

  • Analyze the customer needs regarding existing systems, specify and prepare documentation on new customer needs

  • Map possible solutions and their feasibility for client needs

  • Organization and preparation of meetings – participating in daily telcos (several hours daily)

  • Documentation of meetings / project results and next steps

  • Tracing of open action items

  • Advising high level management about the performance of team members / project status

  • Ready to substitute the direct manager on demand basis

  • Building up project knowledge base

  • Clearly seeing the “Big Picture”, dividing complex tasks to smaller pieces and assigning to appropriate team members, not get lost in small details

  • Take part in user testing

  • Quality control – execution quality control actions based on customer feedbacks to keep quality assurance on a high level

Profile

  • University/college degree in IT field and/or minimum 3 years of professional experience in the specified field

  • Fluency in English, German would be great advantage

  • General knowledge of SLA/s OLAs, ticket management systems.

  • Ready to take business calls at out of office hours (in rare cases)

  • Prepared to meet the appropriate stakeholders abroad – willingness to travel to Germany as required (up to approximate once a month)

  • Certificate of good-conduct

     

    Advantages:

  • XMLSpy, Sparx Enterprise Architect, Remedy

  • ITIL foundation certification (and use of knowledge)

  • PMP or PRINCE2 certification (and use of knowledge)

  • Several years of Databank experience and knowledge of XML, UML, SQL, Access, ORACLE

    Personal requirements

  • Keeping deadlines and milestones (able to stay on critical path thus prioritizing tasks and deprioritizing others on own decision and taking responsibility)

  • Ability to work on a new, undefined area where standards are not formed yet and pressure is constantly high

  • Assertive communication towards customer and team members is a must

  • „Team together – team apart” – Working in team and independently too

Apply now

Magunkról

Az IT Services Hungary Magyarország legnagyobb informatikai szolgáltatója, a T-Systems International leányvállalata. A T-Systems nemzetközi termelési láncának fontos elemeként az IT Services Hungary Magyarország legdinamikusabban fejlődő informatikai szolgáltató központja, mely 2008-ban elnyerte az “Év befektetője” díjat. Az informatikai és telekommunikációs tanácsadási szolgáltatások széles köréből a vállalat az informatikai megoldások menedzsmentjére és kiszervezésére, valamint fejlesztésre és rendszerintegrációra összpontosít. A vállalat folyamatosan fejleszti budapesti és debreceni telephelyét, valamint várja tapasztalt informatikusok jelentkezését.