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ESC TPU Quality Assurance Oper...

ESC TPU Quality Assurance Operations Analyst-17047763 állás Budapest, Közép-Magyarországi Régió Magyarország

ESC TPU Quality Assurance Operations Analyst-17047763

Citi Service Center Budapest was established in 2005 to serve 54 countries across EMEA and globally in some functions. We have grown over the years to boast over 20 separate products and functions, exceeding 1,000 employees and we continue to grow.

We are looking for a TPU Quality Assurance Operations Analyst for our Team within the Enterprise Supply Chain organization.

Who we are? Third Party Utility is responsible for monitoring and identifying the risk in Citi’s Supply Chain. You will get the chance to take part in continuous improvement of key, standardized processes the Third Party Utility performs on suppliers servicing the 100+ countries Citi has a presence.

Third Party Utility – Quality Assurance Operations Analyst


Your tasks:

  • Responsible for performing Quality Assurance (QA) activities for the third-party risk management processes wholly owned by the ESC TPU, as well as those activities conducted by the ESC TPU in support of business processes
  • Take a leading role in the establishment of an effective QA program including the design, interaction, reporting and analysis activities
  • Build strong internal relationships and help strengthen controls and awareness across Citi businesses globally
  • Develop and produce Quality Assurance reporting and measurements
  • Support the development, improvement and delivery of training for ESC TPU personnel, where necessary, to address QA issues identified
  • Conduct root-cause analysis and recommend solutions to improve efficiency and effectiveness of third-party risk management activities conducted by the ESC TPU
  • Liaise with Third Party Officers (TPOs), Business Activity Owners (BAOs), and Sector and Regional Risk teams as necessary, to review findings, when related to business actions taken or to be taken
  • Support periodic reporting activities and committee updates as required
  • Participate in continuous improvement activities

Your profile:

  • Bachelor’s Degree required
  • Excellent communication skills and fluent in English (both written and verbal)
  • Fluency in other language is preferred (Russian, Arabic, German, French, etc.)
  • Preferred 2+ years of direct, relevant experience in third-party risk identification and management, operational risk management, compliance and/or audit
  • Ideal candidate would have experience in the financial services industry and a working knowledge of banking regulatory requirements
  • Excellent relationship management skills with ability to build
  • Proficient in MS Office applications

What we offer:

  • Ability to apply for Internal promotion opportunities
  • Opportunity to develop Third Party risk management and negotiation skills
  • Working with Citigroup businesses and people across the globe
  • Ability to apply for Internal promotion opportunities
  • Opportunity to develop Third Party risk management and negotiation skills
  • Possibility to work in a diverse and multinational environment
  • Working with Citigroup business and people across the region

Apply now to be part of this multicultural and dynamic team. Your place is here.

Primary Location: EMEA-HUN-BU-Budapest

Job Category: Risk Management

Schedule: Full-time

Education Level: Bachelor's Degree

Shift: Day Job

Employee Status: Regular

Travel: No