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Part-time position for Student...
TATA Consultancy Services (TCS), part of India’s prestigious Tata Group offers a wide range of IT services, outsourcing and business solutions. There are over 1700 employees at TCS Hungary with an ambitious growth plan for the coming years. Since established in 1968, TCS has become a global player with 145 offices in 46 countries with a unique network of centers operating worldwide.
The purpose of this position is to provide multilingual infrastructure and application support to the customers of Tata Consultancy Services.
The Service Desk team will provide multilingual support during the support window as described in the agreements with the customers and as required for the smooth operations of the account.
Provide Level 1 End User IT support, instruct users on usage of software, announce urgent/important information from IT group, receive and assign software, hardware and network requests to the appropriate IT team.
Call and Incident Handling
Other tasks, responsibilities
Participating, driving ad hoc projects assigned to the position holder by the Supervisor including working in any other language(s) spoken at the required level.